Now Hiring: Part-Time Front Desk Associate at Seven Hills Family Medicine

Are you someone who thrives in a people-first environment? Do you enjoy being the friendly face that makes a lasting first impression? Seven Hills Family Medicine is excited to announce an opening for a Part-Time Front Desk Associate—a key role in helping our inclusive, patient-centered clinic run smoothly and compassionately. Please note: This position is not open to current patients of our clinic.

About the Role

As a Front Desk Associate, you’ll be more than just a receptionist—you’ll be the heartbeat of our daily operations. This position is ideal for someone who is organized, personable, and motivated by meaningful work. You’ll be the first person our patients meet when they walk through our doors, and your presence will help set the tone for their care experience.

• Position: Front Desk Associate

• Type: Part-Time (20–25 hours per week)

• Location: Seven Hills Family Medicine, Richmond, VA

Dr. Stephanie Arnold and Care Coordinator Alex at the front desk—working together to make every patient feel at home.

What You’ll Be Doing

Your daily responsibilities will ensure our clinic runs like a well-oiled machine, supporting both the administrative and clinical teams:

• Welcoming patients and creating a warm, affirming environment

• Checking in patients and scheduling appointments

• Managing phone calls and answering patient inquiries

• Accurately preparing invoices and processing payments

• Assisting the clinical team with routine administrative tasks

Who We’re Looking For

We’re seeking someone who shares our commitment to inclusive, respectful care and has the skills to keep things flowing efficiently. The ideal candidate will have:

• Strong communication and people skills

• A sharp eye for detail and strong organizational habits

• Familiarity with electronic medical record (EMR) systems

• Prior experience in a medical front desk or administrative role (preferred, but not required)

• A warm, professional demeanor and a collaborative, team-first attitude

Why Work With Us?

Seven Hills Family Medicine is more than a clinic—we’re a community. We specialize in affirming, transparent-cost care, with particular expertise in LGBTQ+ health, reproductive care, and psychiatric support. Our practice is known for being trauma-informed, values-driven, and fiercely welcoming. We’re committed to creating a work environment where staff feel just as cared for as the patients we serve.

This is an opportunity to be part of something special—a small, mission-driven practice where you’ll know your coworkers by name and your work will make a real difference every single day.

Ready to Apply?

We can’t wait to hear from you! To apply, please:

1. Fill out this application form

2. Email your resume to alex@sevenhillsfamilymedicine.com

   • Use the subject line: Front Desk Associate Position

Let’s build a better kind of healthcare—together.